Shipping Policy

Thank you for shopping with LOSIL. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times:

• United States: 7–15 Business Days
• United Kingdom: 7–15 Business Days
• Europe: 7–18 Business Days
• Canada: 8–18 Business Days
• Australia & New Zealand: 8–18 Business Days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak seasons.

Shipping Costs

Shipping fees are calculated at checkout.

Free Shipping may be available on qualifying orders and promotional offers.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow up to 72 hours for tracking information to become available.

Incorrect Address

Customers are responsible for providing accurate shipping information.

LOSIL is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team and we will do our best to assist you.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: Contact@losil.store

Thank you for choosing LOSIL.

Timeless Jewelry. Everyday Elegance. ✨